Terms & Conditions

Please read the following terms and conditions which apply to all bookings.

The following gives useful information including:

  • What constitutes a confirmed booking.
  • When we require payment and methods of payment we accept. 
  • The best way to contact us.
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Terms & Conditions

The following terms and conditions are listed in no particular order. All bookings are made on the assumption that you have read the terms and conditions and accept them. 

  1. All quotes are valid for 6 months from the date given.
  2. If we reply to an enquiry to confirm a date is available it does not constitute a booking. A booking is not confirmed until:

    You give us the collection and delivery addresses and contact phone number for both parties.
    We have replied to state you are in the diary and booking is confirmed.
  3. We require a £50.00 deposit which is non refundable if cancelled within 5 days of collection. Balance is due 5 days prior to the date of transport.  For bookings within 5 days full payment is due at the time of booking.
  4. The best way to contact us is by email, our quote form or via the contact us form so that we have a paper trail. Using other methods to reach us have drawbacks or could result in delayed response.
  5. House relocation bookings are made with the understanding that dates may change, or chain collapses or solicitor queries.  Bookings are moved on with no loss of deposit if a minimum of 5 days are given for the changes.  Your booking will continue to be moved on as instructed as long as there is date availability.